Pearl Bank’s heritage spans over 27 years of Growth and Prosperity.
The Banks' journey started in 1998, after having operated as a Post Office Savings Department from 1926 then evolved to PostBank Uganda Limited, a government-owned institution dedicated to expanding access to affordable savings and credit services.
2021 was a key milestone in the bank's journey, as it gained the status of a model tier one commercial bank. Before attaining its commercial banking license, the Bank was a tier two credit institution from its inception in 1998.
In 2023, the bank embarked on a 5-year strategic plan that is aligned with its tagline Grow. Prosper, an abridged version of its purpose of Fostering Prosperity for Ugandans, which is implemented through its high-impact goals: To drive sustainable financial inclusion and To stimulate entrepreneurship and services.
As part of its strategic position, the 5-year journey encompassed the rebrand phase, ushering in the transition period from PostBank Uganda to Pearl Bank, which was embarked on upon approval from the Bank's shareholder, the Ministry of Finance, Planning and Economic Development, at the Annual General Meeting on 5th June 2024.
The Banks' rebrand is more than a name change; it is a strategic position to tap into opportunities within the country and across the region as it continues to extend tailored financial solutions that usher Ugandans to the endless opportunities that inspire their growth and prosperity.
PURPOSE
To foster prosperity for Ugandans
HIGH IMPACT GOALS
To drive sustainable financial inclusion To stimulate entrepreneurship and service
PURPOSE
To foster prosperity for Ugandans
HIGH IMPACT GOALS
To drive sustainable financial inclusion To stimulate entrepreneurship and service
Our story begins in 1926 as the Post Office Savings Department, offering basic savings services through the Uganda Post Office. This was the first effort to encourage a savings culture in Uganda, making financial services accessible to ordinary citizens, especially in rural areas.
The Post Office Savings Department was separated from Uganda Posts and Telecommunications Corporation and incorporated as PostBank Uganda Limited in February 1998.
We came under the Financial Institutions Act of 2004, aligning it with national banking standards and paving the way for future licensing and transformation.
We launched an ambitious five-year transformation strategy (2019–2023) to strengthen systems and governance, expand its network, drive digital and financial inclusion, and modernize service delivery.
Bank of Uganda granted us a Tier 1 Commercial Banking License, officially elevating the institution to full commercial bank status.
The bank expanded its branch network from 44 to over 57 locations, strengthened agency banking to improve rural access, upgraded digital channels with a new mobile app, Smart ATMs, USSD (*263#), and internet banking, and invested heavily in cybersecurity and IT infrastructure.
Wendi, a revolutionary digital financial platform was launched with a focus on village savings groups (SACCOs) and unbanked communities.
The bank expanded its branch network from 44 to over 57 locations, strengthened agency banking to improve rural access, upgraded digital channels with a new mobile app, Smart ATMs, USSD (*263#), and internet banking, and invested heavily in cybersecurity and IT infrastructure.
We officially announced our rebrand to Pearl Bank Uganda Limited.
Branches
Smart ATMs
Mobile Vans
Wendi Agents
Interswitch
Teamwork forms the cornerstone of PBU's ethos. Collaborating with stakeholders, regulators, and its dedicated team, PBU has evolved into a beacon of financial inclusivity. The relentless pursuit of common goals has propelled the institution forward, ensuring every step taken resonates with unity and collaboration.
Upholding Integrity is non-negotiable at PBU. Committed to the highest ethical standards, the institution operates under the watchful eye of regulatory bodies, exemplifying transparency and trustworthiness in every transaction and interaction. This commitment has fortified the confidence of customers and stakeholders alike.
Passion is at the heart of everything we do. We are deeply committed to serving our customers with enthusiasm and dedication, striving to exceed their daily expectations. Our passion drives us to innovate, find better ways to serve our customers and communities, and make a positive impact in everything we do.
Driven by unyielding Innovation, PBU dared to venture beyond traditional banking. In 2023, the institution marked a pivotal moment with the launch of Wendi, a groundbreaking digital payment platform. Wendi stands not only as evidence to innovation but also as a catalyst for financial revolution, facilitating flawless transactions and empowering unbanked communities across Uganda.